Conditions d’utilisation

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Last Updated: August 2026

Welcome to Ovaro Art. These Terms of Service ("Terms") govern your use of our website and the purchase of products from our online store. By accessing our website or purchasing from us, you agree to be bound by these Terms.

1. Online Store Terms

By using this website, you represent that you are at least the age of majority in your jurisdiction or have obtained consent from a parent or guardian.

You may not use our products for any illegal or unauthorized purpose or violate any applicable laws in your use of the Service.

2. Products and Pricing

We strive to display our ceramic products as accurately as possible. However, due to variations in screen displays and the handmade nature of some products, colors, sizes, glazes, and finishes may vary slightly from the images shown.

All prices are listed in local currency and are subject to change without notice.

We reserve the right to modify or discontinue products at any time without prior notice.

3. Orders and Payment

We reserve the right to refuse or cancel any order at our discretion, including orders that appear fraudulent, violate these Terms, or contain pricing errors.

Payment must be received in full before an order is processed and shipped.

4. Shipping and Delivery

We will make reasonable efforts to deliver products within the estimated delivery timeframe. However, delivery dates are estimates and are not guaranteed.

We are not responsible for delays caused by carriers, customs, weather conditions, or circumstances beyond our control.

Risk of loss and title for products pass to you upon delivery to the shipping carrier.

5. Returns and Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

Please review our Return & Refund Policy before making a purchase.

6. Damaged Items

Ceramic products are fragile. If your order arrives damaged, you must notify us within 48 hours of delivery and provide photographs of:

  • The damaged item
  • The product packaging
  • The shipping label

Failure to provide timely notice may affect eligibility for a refund or replacement.

7. Accuracy of Information

We do not guarantee that information available on this website is accurate, complete, or current at all times. Product descriptions, pricing, promotions, and availability may change without notice.

8. Intellectual Property

All content on this website, including text, images, logos, graphics, product descriptions, and designs, is the property of Adwin Canada Inc. and the studio partners and is protected by applicable intellectual property laws.

You may not reproduce, distribute, or exploit any content without our prior written permission.

9. Limitation of Liability

To the maximum extent permitted by law, Ovaro Art, Adwin Canada, its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.

Our total liability for any claim relating to a product shall not exceed the amount paid for that product.

10. Product Care and Use

Customers are responsible for following any care instructions provided with ceramic products.

We are not responsible for damage resulting from improper use, mishandling, accidental breakage, or failure to follow product care recommendations.

11. Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

12. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of any third-party sites.

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will become effective immediately upon posting on this website.

Your continued use of the website following any updates constitutes acceptance of those changes.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Ontario Canada, without regard to conflict of law principles.

15. Contact Information

Questions about the Terms of Service should be sent to:

Ovaro Art / Adwin Canada Inc.
Email: Sales@adwincanada.com
Phone: 519-250-5642
Address: 613-5895 Ellis Street, Lasalle, ON, N9H 0R6, Canada